El Paso ranked Top 10 Digital City

EL PASO, Texas (KTSM) - El Paso is ranked in the top 10 of this year's Digital Cities Survey winners, according to a news release.

City officials say the annual survey recognizes cities that use technology to "improve citizen services, enhance transparency, and encourage citizen engagement."

According to the Center for Digital Government, El Paso achieved the ranking because of its "variety of engagement and mobile-first strategies".

Officials say the city was also recognized for:

  • Free Wi-Fi accessibility on buses, in public buildings, facilities, libraries, and some park and recreation locations
  • Upgraded all City websites to a new content management system
  • Online agenda management system, which streamlines creation of City Council agendas
  • City TV, the award-winning municipal TV station, has livestream capabilities and programming available on YouTube
  • Rebranding of the budget think tank as “Chime In,” allowing the public to make suggestions on how to save money or improve services
  • “Ask Laura”, the artificial intelligence virtual information officer who answers website visitors’ purchasing questions
  • Pay-by-cell app for remote payment of parking meters

"El Paso has a mobile-strong strategy and has worked on new content management to ensure that the City websites are available for citizens and staff,” Department of Information Technology Services Director Enrique Martinez said.

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